6x the Industry Standard

The industry standard guarantee for offshore recruitment is 30 days. It takes 60-90 days to properly evaluate whether a new team member is performing in their role. The maths doesn't add up.

We offer 180 days of replacement protection. If your offshore team member isn't working out within the first six months, we re-recruit at no additional cost.

Why we can make this commitment:

Our task-based approach means we know what success looks like before recruitment begins. We're not matching CVs to job descriptions, we're matching people to specific, measurable outcomes.

Our recruitment process includes custom pre-screening tests designed around your actual workflows, personal interviews conducted by our HR team, video introductions so you can assess communication and cultural fit, reference checks with former managers, and background verification through the Philippines National Bureau of Investigation.

The result: in the past 12 months, across 150+ staff placements, we've had to honour this guarantee exactly once.

What's covered:

Performance issues, cultural misalignment, communication difficulties, or simply not meeting the productivity benchmarks we established at the outset. If the working relationship isn't delivering what you need, we find you someone who will.

The commercial reality:

Bad hires are expensive. The cost of recruitment, training, lost productivity, and eventual replacement can exceed six months' salary. We've structured our guarantee to align our interests with yours, we only succeed when your offshore team member succeeds.